Should be viewed at
1280 x 1024 or higher in Internet Explorer
No picture or
sound click here to let me know by email.
I will get back to you to let you know if it is on my
end or your end.
Rude emails will not be answered
Problems with live
Problems may arise when viewing
live broadcast and can be caused by many things.
Some of these problems can't avoided and some can be
fixed. Here is what can cause your viewing
experience to not be up to par and some solutions.
Bandwidth - not enough to watch broadcast:
Our broadcast are now in multi rate, one at 650k
and the other at 150k (to help those using
smart phones, phones, android phones or if you are
trying to view on a 3g network). Do a speediest
on your device if you aren't getting the broadcast or if
you are skipping frames. If you don't have at least
a 300k connection on your cell phone you won't be able
to receive the low bandwidth broadcast or at least
2mb (or 2000k) you won't be able to receive the higher
Our player is device smart and
will send you whatever bandwidth you have available on
Solution - Do a speed test on your device to check your
internet speed. If you don't have enough bandwidth
contact your internet provider to upgrade your service.
to test your bandwidth: click here
Read the instructions and
follow them, don't just start clicking!
Many 3g and 4g (or 4lte) have a limit on the
bandwidth you can use a month. Even if your carrier
says you have unlimited usage you can experience what is
called "Bandwidth Throttling". This is done by
your provider to prevent you from going over your
bandwidth allowance (you have to pay an overage if you
do this) or if the network becomes congested with other
users the bandwidth is divided up so everyone
still has a connection. There isn't a lot you can do to
solve this, if throttling is taking place there is
a network problem or change your package or contact your
Too many windows open on device:
This is an easy one. Decide what you want to
watch, The broadcast or cute kittens! Close some
Sounds like you are hearing the broadcast twice:
Most likely you have the broadcast opened twice,
so close one of the broadcast pages.
You may be behind a firewall
Can't help you there, that's a security measure
on your end
Security on your computer may be too high:
Won't help you there, I can really get your
computer messed up if I tell you to change those
If your security settings are set too high you may not
be able to watch a broadcast, but if you have them set
too low you invite hackers in to view your information.
Picture isn't as good as Sunday Night Football
It's the internet, and yea I can broadcast as
good a picture as NBC does but most of you don't have
enough bandwidth to watch it